Hello, I’m Aaron Dewberry
Designer and Front-end Developer

Since 2000, I have worked within the tech industry from maintaining and supporting hardware/software systems to front-end web development. My recent experience in web development has been the most exciting part of my career path. I thrive on the continual challenge to learn and keep up with the rapid growth within the web development environment - from embracing new language libraries to fully understanding responsive web design.

Personal Info

  • nameAaron Dewberry
  • locationDallas, TX
  • e-mail
  • phone
  • websiteadewberry.com

Portfolio

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  • All
  • Web Design
  • Graphics

Resume

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Work Experience

  • Dealertrack Technologies
    2015 – Present | Web Developer

    Fix bugs, enhance code, and configure layouts for over 15,000 automotive websites.

    Projects include:

    • Added options to the Alfa Romeo platform allowing service and parts pages to display new content.
    • Created Chrome extension to enable switching between test sites more efficiently.
  • Southwest Airlines
    2008 – 2015 | Web Designer and Content Developer
    2004 – 2008 | Central Support Desk Technician

    Content maintenance front end web developer for Southwest.com, SWABiz.com, and AirTran.com (no longer active) external websites with 11+ million daily visits.

    Responsibilities:

    • Create responsive and cross browser compatible content within the Interwoven CMS platform. Languages included: HTML5, CSS3, JavaScript/JQuery, and XML/XSLT.
    • Translate design concepts into functional micro-sites and emails (e.g. Click ‘n Save Email Promotions, Rapid Rewards Email Promotions, Rapid Rewards Promotional and Enrollment Sites)
    • Create original digital media using Photoshop/Illustrator to supplement web content.
    • Maintain digital branding standards across multiple products (e.g. EarlyBird, FlyBy, Business Select, Rapid Rewards Product lines).
    • Create and maintain promotional content in Open-X, an ad management portal.
    • Content manager for content changes related to new International Travel compliance requirements.
    • Utilize Quickbase as a Project Management tool for all development projects. Responsible for running daily reports for daily task management.
    • Utilize content management systems (Custom In-House systems; Documentum; Interwoven) for content updates and scheduling related to various websites. Includes after-hours support of content migrations and emergency content changes.
    • Create and maintain technical documentation related to more complex content management tasks within the Amadeaus booking engine, Open X, and Interwoven CMS.
    2004 – 2008 | Central Support Desk Technician

    Responsible for day-to-day internal technical support related to software and hardware issues for Southwest Airline employees (30k+) and associated contractors. Included support for mixed environments (e.g. Windows, Novell), security/workstation/user management tools (e.g. Active Directory, Novell ConsoleOne/NWAdmin, Oblix) and proprietary airline application support (e.g. CATTS, Brutis, CS2, Sabre POS Entry).

    • Responsible for working knowledge of all technical systems to quickly and adequately assess situations while providing timely solutions or directing users to proper channels for more comprehensive help.
    • Created support tickets and resolution notes via Remedy ARS.
    • Supported Sarbanes-Oxley compliance software updates to system-wide workstations (HDQ and field) by troubleshooting and fixing complications related to security updates.
    • Created, reviewed, and maintained support articles related to various software/hardware platforms and systems for technical reference to assist in call support. Served as Knowledge Management KD2 Level (technical writing team lead).
  • Independent Contractor
    2003 – Present | Hardware and Software Technician

    Provide technical support - from systems to web development - for companies as an independent contractor.

    Projects include:

    • Develop small business websites using HTML5, CSS3, JavaScript, JQuery, PHP, and Tortoise CVS.
    • Design various rich media products such as menus, posters, and flyers.
    • Assist in setting up internal computer workstations and networks. Provide internal client support for Windows, Mac, Linux, and MS Office.
  • GE Zurich/Assurant Group
    2003 - 2004 | Technical Support Representative

    Diagnosed and resolved external Customer calls related to technical support issues associated with Consumer extended warranties. Created supporting technical documentation for step-by-step resolution instructions for recurring issues. Assisted in creating streamlined processes to problem resolution for faster and more efficient support resolution performance.

  • Solectron Global
    2002 – 2002 | IT System and Desktop Support

    Provided in-house and after-hours technical support for 700+ employees. Supported mixed environments, and in-house business software tool support.

  • Magnetic Data Technologies
    2000 – 2001 | IT System and Desktop Support

    Provided in-house technical support for 400+ employees. Supported mixed environments (Windows, Linux, and UNIX), and email exchange servers (IIS 4.0, MS Exchange 5.5).

  • CompUSA
    1998 – 2000 | Software Sales

    Assisted Customers with selecting hardware and software solutions to fit their needs. Led the creation of a new floor section for marketing printing supplies in partnership with Hewlett Packard. Commended as Employee of the Month award and marks of excellence for work performance quality.

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Skills

  • HTML 95%

  • CSS 85%

  • JavaScript 80%

  • Photoshop 70%

  • Technical Support 95%

  • Back-end Development 15%

Services

  • Design
  • Coding
  • Responsive

Contact Me

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Contact info